TERMS OF USE & PRIVACY POLICY

Clear, transparent policies so companies can book with confidence.
Below is the fully expanded version, covering everything in your outline.

1. Terms of Use Overview
Luxury Board Retreats™ (“we,” “our,” “us”) provides corporate retreat planning and leadership development services specifically for Hyatt Inclusive Collection resorts in Mexico and the Caribbean.

By accessing this website or using our services, you agree to these Terms of Use. If you do not agree, please discontinue use of the website. These terms ensure transparency, protect both parties, and outline how our services operate.

2. Services Provided
Luxury Board Retreats™ offers:

Planning & Advisory Services

  • Leadership retreat planning
  • Board meeting & offsite coordination
  • Resort recommendations
  • Meeting space guidance
  • Group perks optimization
  • Itinerary development
  • Executive-level proposals

Leadership Tools

  • Vision & Alignment Workbook™
  • Leadership Toolkit™
  • Optional facilitation
  • 30/60/90-day execution systems

Concierge Support

  • Communication with Hyatt Inclusive Collection
  • Coordination of room blocks, meeting space, and dining
  • Delivery of leadership tools

We do NOT provide:

  • Airline booking
  • Legal, financial, or tax advice
  • Medical or emergency services
  • Resort contracting authority (contracts are between the client and Hyatt)
  • Responsibility for resort operations

We act as a professional advisor and concierge, not a travel agent or resort employee.

3. Accuracy of Information
We strive to ensure all resort, destination, and retreat details are accurate and up to date.

However:

  • Resorts may modify amenities, room categories, layouts, or services at any time.
  • Group perks, meeting space availability, and room rates vary by season and resort.
  • We are not responsible for errors made by third-party suppliers or for unforeseen changes.

All recommendations are based on the most recent information available at the time of planning.

4. Client Responsibilities
Clients agree to:

  • Provide accurate contact and retreat details
  • Review all proposals, contracts, and resort terms
  • Adhere to payment schedules required by resorts
  • Communicate group needs clearly
  • Inform us of changes to group size, dates, or requirements
  • Ensure all attendees follow destination travel protocols

Luxury Board Retreats™ supports your process, but the final booking agreement is between your company and the resort.

5. Intellectual Property
All content, including:

  • Vision & Alignment Workbook™
  • Leadership Toolkit™
  • Retreat frameworks
  • Templates, dashboards, and worksheets
  • Website content
  • Branding and graphics
  • Proprietary processes and systems

…are the exclusive intellectual property of Luxury Board Retreats™. They may not be copied, reproduced, distributed, or used in derivative works without written permission.

6. Limitation of Liability
Luxury Board Retreats™ is not responsible for:

  • Resort service changes or issues
  • Natural events, weather, travel restrictions, or flight changes
  • Lost or stolen items
  • Medical situations or emergencies
  • Fulfillment of resort promises or amenities
  • Errors by third-party suppliers
  • Decisions made by Hyatt or its representatives

Our liability is limited to the fullest extent permitted by law and does not exceed the fees paid directly to us for planning services.

🔒 PRIVACY POLICY

7. Information We Collect
We collect the following types of information:

Information you provide voluntarily

  • Name
  • Email address
  • Phone number
  • Company name
  • Group details (size, dates, destination)
  • Preferences related to retreats and leadership tools

Automatically collected data

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data
  • Time spent on pages
  • Pages visited

This helps us improve the user experience and customize retreat recommendations.

8. How We Use Your Information
We use your information to:

  • Build retreat proposals
  • Provide personalized recommendations
  • Communicate with your leadership team
  • Deliver physical leadership tools
  • Prepare itineraries and planning documents
  • Coordinate with Hyatt Inclusive Collection
  • Improve our website and services

We do not sell or rent your information to third-party marketers.

9. Data Sharing
We share relevant data only when necessary, including:

  • Hyatt Inclusive Collection’s Group Sales teams (for retreat planning)
  • Print vendors (for shipping leadership tools)
  • Technology platforms we use to manage communication

We never share information unrelated to your retreat.
You may request data removal at any time.

10. Cookies & Tracking Technologies
We use cookies and standard analytics tools to:

  • Improve website performance
  • Understand user behavior
  • Enhance navigation
  • Personalize your experience

You may disable cookies through your browser settings.

11. Your Rights
You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data
  • Removal from mailing lists
  • Limitations on use of your information

Email requests to hello@luxuryboardretreats.com.

12. Data Protection & Security
We use reasonable security measures to protect your information, including:

  • Secure systems
  • Encrypted communication channels
  • Limited access to sensitive data

However, no digital system is 100% secure.
We cannot guarantee absolute protection.

13. Third-Party Links
Our website may include links to:

  • Hyatt resorts
  • Travel resources
  • YouTube channels
  • Social media pages
  • External blogs or guides

We are not responsible for the content or privacy practices of third-party sites.

14. Updates to Terms & Privacy Policy
We may update these policies periodically. The latest version will always appear on this page with an updated date. Continued use of our site signifies acceptance of the updated terms.

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